The 1600 Series IP Phones are designed for businesses with basic communications needs, largely intended for call center use, and multi-office, multi-branch use. All phones in the range feature backlit displays, high-quality full-duplex speakerphones, and buttons with dual LEDs (red and green) that give the user easy-to-read status information. They can support from three to 16 line appearance/feature keys and display up to four lines. The range is attractively priced and ensures that all employees have exactly the functionality they need.
The 16CC Agent Phone is developed for call-centre environments, the cost-effective desk phone brings SIP and basic ACD (automatic call distribution) to the agent desktop.
