How to support your IT across multiple offices
27 September 2016
Network support can be difficult for an organisation that only has one office, but when you’re talking multi-site, and even multi-national locations, it can be even more complex to manage and maintain your infrastructure effectively and securely.
When operating from more than one location, you instantly face the risk of creating siloed networks that don’t talk to each other efficiently, or not at all. This is usually resolved through the creation of either a wide area network (WAN) or a virtual private network (VPN) that allows users to connect to a central repository that is normally located on the headquarter site. However, this isn’t always the case. As an organisation continues to grow, its IT infrastructure can easily become complicated to manage as critical IT hardware is distributed across an increasingly complex network.
Many organisations also have multiple systems in place across different sites, that don’t interconnect well. A common culprit here is communications. With so many vendors and solutions available on the market, it’s easy for satellite offices or locations to use a different set up to the main office. This increases complexity and difficulty of use, and as a result costs are subject to rise.
So what's the solution?
The first step towards achieving manageable multiple office network support is the standardisation of your infrastructure’s technology, IT and vendors wherever possible. This simplifies and reduces the amount of business processes, expertise and time required. It also increases reliability of the overall system, as it removes the risk of conflicting software and configurations.
In addition to consolidating your network, you should also consider centralising your core IT and networking hardware to one location, rather than having a variety of smaller IT hubs across multiple sites. When combined with a VPN or WAN, this enables increased flexibility within the workplace, and also makes management of hardware simpler as it’s all in one place.
Using the cloud to go one step further
Another way you can make the support and management of your IT infrastructure even simpler is to consolidate the majority of it to the cloud. Almost everything can be hosted through a reputable cloud provider, including:
- Telephony and communications
With everything managed in a datacentre and delivered through the internet, all that’s required on your premises is basic hardware such as handsets, workstations, network switches and wireless access points. A reliable cloud deployment such as the one described above increases flexibility, scalability and agility of your business, whilst also removing the cost of expensive hardware refreshes and hardware support.
There are many ways to improve your support capabilities and make it easier to manage your network infrastructure, and the final way is to outsource it to a support specialist such as Prodec Networks. If you’re looking for a new support provider and want to know more about what Prodec Networks can offer, visit our support pages or simply get in touch.