Availability:
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We offer support 24 hrs per day, 7days per week and 52 weeks per year. |
Staffing:
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We use our own, government security cleared (SC), fully qualified and dedicated engineers. |
Geographical Coverage:
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We cover the UK, including Channel Islands and Isle of Man, with warehouse locations throughout the UK for fast parts replacement.
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Service Levels:
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We offer a range of service levels up to and including 2 hr response x 24 hours per day x 365 days per annum.
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Our agreed response times are guaranteed.
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We offer high availability of replacement products and bonded support options.
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For companies requiring specific support options, we can offer bespoke services.
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| Warranty Services: |
12 months inclusive for all product shipped |
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Option for 1, 3 or 5 year extension
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| Technical Operations Centre: |
0118 960 2515 |
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support@prodec.co.uk |
Call us now to speak to our team of experts. 