Prodec Partners
Avaya
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.
Avaya’s unique combination of communications applications, software and services helps companies simplify complex communications and integrate with technologies from other vendors, enabling customers to unlock value and potential from their network. By embedding communications into the business processes of an enterprise, Avaya helps improve the way organizations work − making people more productive, processes more intelligent and customers more satisfied.
Key Avaya Facts:
Avaya employs approximately 16,000 people worldwide, including 2,300 research and development professionals.
• Avaya has approximately 4,400 patents or patents pending.
• Avaya has more than 4,000 channel partners worldwide, including system integrators, service providers, value-added resellers and business partners that provide sales and service support.
Avaya consistently is recognized as a global leader by industry and technology experts and has achieved worldwide leadership positions in the following:
• No. 1 in Worldwide Unified Communications and VoIP Business Telephony
• No. 1 in Worldwide Contact Centers
• No. 1 in Worldwide Enterprise Messaging
• No. 1 in Worldwide Audio Conferencing
Additionally, Gartner places Avaya in the Leaders Quadrant based on its completeness of vision and ability to execute:
• Leaders Quadrant in Gartner Magic Quadrant for Corporate Telephony, Worldwide, 20096
• Leaders Quadrant in Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide, 2008
Prodec stocks the full range of new and refurbished Avaya IP Office and Avaya Phones.