Managed services

Full-service IT solutions that provide cost savings, improve network resilience, and deliver peace of mind.

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Network and IT services delivered and managed by Prodec Networks

Prodec Networks delivers a range of managed services that enable its customers to harness the power of technology to reach business goals. As an extension to your IT team, Prodec's managed services aim to free up internal resources for business initiatives and innovation that would otherwise be impossible due to the “day-to-day” tasks typically associated with managing internal IT.

Prodec’s managed services combine leading business applications, monitoring tools and network equipment with highly qualified IT and network support specialists. This creates a fully managed overlay that ensures business-critical applications and infrastructure is operating to expected levels, and can often result in enterprise-level tools, resources and techniques being made available to smaller organisations.

Set your business free with managed services

If you think managed services could help your business achieve it's goals, get in touch with one of Prodec's managed services experts.

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Managed services offering from Prodec Networks:

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Fully managed IT

By completely outsourcing every aspect of your business IT, including your network, collaboration tools, security, access, mobility and applications, your business can focus on the matters at hand, namely growing your organisation and delighting your customers.

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Co-managed IT

Prodec Networks will work as an extension to your in-house IT team. Prodec's co-managed services allow you to outsource select IT services and enable you to leverage the broad range of skills and services across Prodec's technical teams.

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Managed network monitoring

NetWorks from Prodec provides a monitoring and management overlay over aspects or all of your network, ensuring your resources are performing to an optimum level and that your network remains secure.

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Service desk

Prodec’s ITIL-qualified service desk is manned by directly-employed support specialists and engineers. The team acts as an extension or alternative to an in-house support desk, and can be employed for anything ranging from hardware support to total coverage of your network, data and applications.

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Features and benefits of Prodec's Managed Services

Experience and expertise

Gain access to experienced resource without having to deal with the hassle and costs associated with training and managing in-house.

Instantly scalable

Your services grow with you. Prodec’s managed services are designed to support your users and IT resources as it increases in size alongside your business.

Fully bespoke

Every business has different IT demands, so no managed service is ever identical. Although Prodec’s solutions follow similar models, there are no tiered delivery models – it’s all bespoke to you.

Lower operational costs

Downtime is expensive. Prodec’s managed services save you money by improving the reliability of your network and making IT costs fixed and predictable.

Managed IT Services - The prodec network model

About Prodec's VPLS network

Prodec’s VPLS network consists of three live datacentres all linked together by 8gig fibres to create a fully resilient, high capacity network. Within this network, each customer operates on a separate private virtual network that connects customers to Prodec’s VPLS directly via a Layer 2 connection, ensuring dedicated bandwidth.

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Lets talk

To learn how embracing a managed IT service from Prodec can help to grow your business and save you money, contact one of our team of experts today.

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