Fully managed IT

Take the stress out of IT management with Prodec Networks' fully managed IT service

Put your trust in Prodec to manage everything from server maintenance to new user set-ups

Fully Managed IT - An employee using the telephone

What is a fully managed IT service?

A fully managed IT service provides you with the support of a fully-staffed IT department that leverages the broad range of experience, skills and services across Prodec's technical teams. 

Prodec's proactive approach to IT management prevents issues and ensures your network environment runs as smoothly as possible to maximise the effectiveness of your workforce and the return on your technology investment.

The straight-forward, price-per-user model simplifies IT planning and budget processes. For a fixed, predictable monthly spend, you get a fully managed IT solution delivered by highly experienced IT staff.

Get started

Peace of mind is just a click away

Prodec's fully managed IT service removes the stress of managing your IT, allowing you to apply your full focus on your business objectives.

Contact Prodec today

Why choose a fully managed IT service?

Are you facing these IT challenges?

  • Unpredictable costs
  • Lack of expertise or staff
  • Limited support available
  • Slow resolution times
  • Lack of long-term planning
  • Business disruptions or downtime due to unstable infrastructure
  • Poor mobility and agility
  • Inadequate security and protection from modern cyber-threats
Talk to an expert about your challenges

Prodec's fully managed service solves these issues:

  • Fixed monthly costs
  • 24/7/365 IT support
  • Unlimited service desk support
  • Proactive monitoring of your network and applications
  • Strategy and planning
  • Highly experienced IT staff
  • Focus on security and threat prevention
  • Adherence to industry best practice
Get started with support

Features and benefits of Prodec's fully managed IT service

Total IT management

Prodec manages and supports every facet of your IT, including connectivity, mobility, security, collaboration, DR and much more.

Lower operational costs

Your fully managed service is accompanied by considerable cost savings and more manageable and predictable costs.

Proactive support overlay

Your managed IT solution is covered by a dedicated 24/7 service desk that is always one call or email away no matter the time or day.

Disaster recovery as standard

Prodec replicates your data and applications across three UK datacentres to defend against data loss and improve resilience.

Comprehensive security and malware protection

Prodec's security fabric delivers constant and advanced protection from the latest cyber-threats.

Strategical reviews and planning

Regular meetings in line with technology advances to ensure your IT is constantly aligned to your business objectives.

Prodec Networks IT service desk

Fully Managed IT - An employee working at a computer

24/7/365 IT support

Prodec's dedicated team of support staff and engineers are ready to help your users with all of their day-to-day technical needs. With a directly-employed technical support desk, submitting a support ticket with Prodec is simple and efficient. The Prodec helpdesk is available 24/7/365, so if a fault emerges or if you require technical expertise, there’s always an expert available to take a call.

Learn more about Prodec's service desk

Case study:

Fully Managed IT - Haslams case study

Haslams estate agents go fully managed

Learn how Prodec transitioned Haslams, now a long-term fully managed IT customer, to the Prodec VPLS network, and how this has led to the Haslams IT teams winning internal awards for business innovation.

Read the full case study

Would you prefer a co-managed service?

Co-managed IT services from Prodec Networks are ideal for businesses that require a less comprehensive approach or would suit a flexible shared IT management model. With a co-managed service, Prodec's team of IT experts will work alongside your in-house IT teams to help manage the day-to-day tasks, delivering the additional support and expertise your business needs to operate at its best.

Fully Managed IT - An engineer managing a server

Co-managed IT service

Prodec's co-managed IT allows you to outsource select IT services, enabling you to leverage the broad range of skills and expertise across Prodec's technical teams.

Learn more
Fully Managed IT - An employee monitoring the network

Monitoring & alerting service

Prodec's NetWorks solution provides 24/7/365 proactive monitoring, management and analysis of your network to ensure it runs at optimum performance, remains secure, and allows your own IT teams to focus on other business initiatives worry free.

Learn more

Get started with fully managed IT today

Contact Prodec Networks today to learn more about how a fully managed service can save you money and help your business grow. 

Get in touch