24/7/365 proactive monitoring, management and analysis of your network

NetWorks network management

Focus on the IT tasks that bring real value to your business with NetWorks from Prodec

NetWorks is a Prodec service that has been created to enhance and extend the capabilities of your internal IT teams. NetWorks will deliver an omnipresent monitoring and analytics service that is focused on obtaining 100% uptime of your network, security and core business applications. 

NetWorks provides an additional support overlay consisting of proactive monitoring tools and applications and dedicated service desk support agents. This helps to ensure your network runs at optimum performance, remains secure, and allows your in-house IT teams to focus on other initiatives that contribute to the ongoing success of your business.

I need my business to:

Networks monitoring - Increase threat visibility

Increase threat visibility

Reduce the risk of cybercrime with comprehensive active firewall and access point management, auto alerts and device status monitoring

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Networks monitoring - An employee using the network

Improve network performance

Proactive monitoring ensures greater levels of network availability and consistency of performance while a dedicated support resource ensures rapid fault management

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Networks monitoring - An engineer managing the network

Reduce hardware costs

Reduce the cost of maintaining ageing hardware and expensive upgrades and receive economy-of-scale benefits with innovative enterprise tools otherwise out of budget

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Features and benefits of NetWorks

24/7 technical backup

NetWorks acts as an extension of your current in-house IT team by delivering a round-the-clock network monitoring and management service.

Simplified management of network systems

Consolidating your network support contracts and protocols to a single touch point makes managing and updating systems quick and easy.

Improved business continuity

Proactive monitoring identifies potential faults and threats before they cause downtime.

24/7 technical backup

Prodec’s 24/7 service desk consists of directly-employed 1st, 2nd and 3rd line support specialists and engineers available around the clock.

About the NetWorks technical support overlay

Networks monitoring - An employee working on the service desk

IT service desk

Prodec’s three-tier service desk operates 24/7/365 and is manned by technical specialists whose expertise spans across a wide range of IT and network fields. This ensures expertise stay in-house, and your calls are always answered by an expert and not an outsourced call centre.

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Networks monitoring - An engineer working on servers

IT Engineer service

Prodec has a large network of engineers situated across the UK to enable engineer-to-site in as little as two hours. These engineers are SafeContractor-certified, DBS cleared, PASMA accredited and trained to an IPAF standard.

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Get started with NetWorks today

To find out more about NetWorks and how it can help your IT teams succeed, contact Prodec Networks today.

Contact Prodec Networks