9 years to go until the end of ISDN and PSTN

8 years to go until the end of ISDN and PSTN

05 August 2016

The countdown is well underway, but what does this mean for your business?

Last updated: March 2017

In 2015, BT announced a plan to phase out its ISDN and PSTN services by 2025, anticipating all business users would have migrated onto an IP network by this time. Their vision: to replace legacy networks and platforms with a single IP core network.

Two years in and BT are optimistic that this can be achieved on schedule, but it's an extremely ambitious target, even with almost an entire decade left to achieve it. With millions of businesses still needing to migrate, and little further investment in the existing ISDN lines likely to take place in the near future, 2025 suddenly seems much closer. Although businesses will eventually be forced to update their systems to an IP-based communications system, those that wait until the last minute will miss out on a range of benefits that accompany more sophisticated SIP-based and unified communications technology. 

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Don't hold off until 2024. Here’s why you should migrate now, and not wait until the last minute.

There are significant advantages to be gained by migrating to SIP trunks, hosted telephony, or a unified communications (UC) platform.  SIP trunking and hosted telephony are forms of IP telephony that remove the physical aspect of the phone lines. Voice calls can be made over an IP access circuit such as your internet connection. UC builds on this further by seamlessly integrating channels to make communication simple, regardless of medium, location, or device.  These powerful solutions offer increased flexibility, mobility and scalability, enabling businesses to streamline their communication costs and resources.

While SIP trunking reduces costs by lowering call rates and reducing infrastructure needs, it also offers a superior level of flexibility that traditional ISDN simply can’t compete with. As businesses continue to gravitate towards a more mobile and agile workforce, the demand for a solution that can serve this requirement is only going to increase over the coming years.

The benefits mentioned above have seen IP-based telephony quickly grow in popularity. There are however many businesses less eager to make the move, as ISDN has been a robust and reliable technology that’s served a large number of businesses well for many years. However, with next to no investment going into ISDN, you must question how reliable and cost effective it will remain. At some point not too far away, all businesses will seriously need to consider migrating.

Why not make the move now?

Like it or not, IP-based telephony is the future. By making the move away from ISDN today, your organisation will enjoy the increased flexibility and availability that a well configured IP Telephony system can offer. If that's not all, the cost savings of moving to IP can be phenomenal. You don't even need to worry about communications downtime, as the switch over from ISDN to IP is instant, and won't impact your comms.

With over 15 years of experience in providing telephony solutions including unified communications, connectivity, engineering and support services, Prodec Networks is the ideal choice for ensuring you discover the right overall communications solution for your business.

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