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You must work from home if you can effectively do so.
John Vickerage of Ascentae shares his thoughts on effective home working and reveals some important considerations for managing a safe return to the office.Discover More
Prodec Networks’ Guide to Direct Routing for Microsoft Teams calling
How do I make & receive external calls using Microsoft teams? Can I integrate my phone system with Teams? What is Direct Routing? and other questions answered.Discover More
What is digital transformation and why should you care?
COVID-19 has forced businesses to reassess their digital transformation plans. But what exactly is meant by digital transformation and why should you care?Discover More
Infographic: Are your communications slowing you down?
When it comes to communications, having too many apps might be doing more harm than good. The result is lower workplace morale, poor productivity and bad CX.Discover More
8 Call Centre Technology Trends that Empower Agents
By empowering call centre agents—and by extension, other employees that help them with customer interactions—organisations can drastically improve CX. Learn howDiscover More