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With everything you need always handy on any device, in any location, Avaya Cloud Office lets you simplify the way your business communicates. How does it work?

What will 2021 bring? Here's a quick look at five up-and-coming tech trends that seem set to help business adjust and bounce back in the new year.

Get in the festive spirit with Prodec Networks "Christmas Movie Guide"

John Vickerage of Ascentae shares his thoughts on effective home working and reveals some important considerations for managing a safe return to the office.

How do I make & receive external calls using Microsoft teams? Can I integrate my phone system with Teams? What is Direct Routing? and other questions answered.

COVID-19 has forced businesses to reassess their digital transformation plans. But what exactly is meant by digital transformation and why should you care?

When it comes to communications, having too many apps might be doing more harm than good. The result is lower workplace morale, poor productivity and bad CX.

As many of us settle into the new normal of working from home, it has become increasingly important for businesses to boost their cybersecurity - here's how.

By empowering call centre agents—and by extension, other employees that help them with customer interactions—organisations can drastically improve CX. Learn how