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Avaya Cloud Office™ by RingCentral: How it Works

With everything you need always handy on any device, in any location, Avaya Cloud Office lets you simplify the way your business communicates. How does it work?

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2021 tech trends to help business bounce back

What will 2021 bring? Here's a quick look at five up-and-coming tech trends that seem set to help business adjust and bounce back in the new year.

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Prodec Networks' Christmas movie guide

Get in the festive spirit with Prodec Networks "Christmas Movie Guide"

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You must work from home if you can effectively do so.

John Vickerage of Ascentae shares his thoughts on effective home working and reveals some important considerations for managing a safe return to the office.

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Prodec Networks’ Guide to Direct Routing for Microsoft Teams calling

How do I make & receive external calls using Microsoft teams? Can I integrate my phone system with Teams? What is Direct Routing? and other questions answered.

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What is digital transformation and why should you care?

COVID-19 has forced businesses to reassess their digital transformation plans. But what exactly is meant by digital transformation and why should you care?

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Infographic: Are your communications slowing you down?

When it comes to communications, having too many apps might be doing more harm than good. The result is lower workplace morale, poor productivity and bad CX.

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Top tips and tools for secure home working

As many of us settle into the new normal of working from home, it has become increasingly important for businesses to boost their cybersecurity - here's how.

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8 Call Centre Technology Trends that Empower Agents

By empowering call centre agents—and by extension, other employees that help them with customer interactions—organisations can drastically improve CX. Learn how

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