Collaboration technology roundup from 2018 and predictions for 2019


Jon Sugden


12 Dec, 2018



2018 is drawing to an end which means It’s time for us to ask our technology specialists to reflect on the year and share their predictions for 2019. Jon Sugden, Head of AV and Collaboration Services, has provided insight into some of the key trends of 2018 and the reason why he believes the only way is up for collaboration technologies in 2019.     


"2018 has been an exciting year, with the collaboration market continuing to go from strength to strength. Businesses of all sectors and sizes have begun to realise the values and benefits associated with enabling their staff to collaborate more easily and effectively. Business productivity, agile working, staff retention and cost reductions are but a few of the benefits driving organisations to evaluate how they operate and the way their employees collaborate.

This year we have seen a number of growing collaboration trends. The first has stemmed from the growing realisation that collaborating is not something that only happens in the meeting room, but something that needs to be available to a workforce wherever they are, whether that’s from the desk, at home, on the move, in a meeting room or a combination of them all. Alongside this, businesses have been looking for a single, tightly integrated platform that delivers all their collaboration needs, including calling, meetings and messaging with ease.

There has also been great innovation and development in AV hardware to help enable the use of popular platforms such as Skype for Business in the meeting space. There have been numerous room systems brought to market from Logitech, AMX and Crestron to name a few. StarLeaf Teamline however, has led the way in delivering a Skype for Business room system that doesn’t rely on a PC. This solution delivers an ‘always on,’ enterprise quality VC experience which can be fully managed via their Maestro platform.

Microphone arrays have also been a noticeable feature of 2018, and can now deliver high-quality audio from meeting rooms that would have traditionally required bespoke DSP solutions. AMX Acendo and the Nureva HDL300 have been very successful with this, with us now seeing the technology integrated within screens, such as the new Avocor F50 series.

Due to all of these trends, there has been a noticeable consolidation of solutions being adopted by customers. Skype for Business and Teams continue to dominate the market space, with the likes of Cisco Webex Teams and StarLeaf also offering alternative platforms that deliver excellent user experience across all devices, as well as integrating the calling, meeting and messaging components.

2019 promises to see further innovation in both hardware and software as the adoption of collaborative technologies, and their successful implementation, becomes a higher and higher priority for businesses."


It’s clear the rising popularity of collaboration technologies in 2018 reflects the increase in businesses recognising the need to support the demands of their modern workforce. By not embracing these dynamic collaboration technologies, businesses are potentially missing out on new opportunities that will help them thrive in increasingly competitive markets.

Prodec's award-winning AV and Collaboration division builds and implements solutions that allow teams to connect and work together, regardless of whether they’re working from a desk in the office, home, from a meeting room, or on the go.

If you’d like to start the new year with a boost and wish to learn more about how your business can use collaboration technologies to drive maximum efficiency, contact Prodec Networks using the details below.