How is the millennial generation shaping the Modern Workplace?




03 Jan, 2018



Millennials are set to make up 75 percent of the global workforce by 2025. This is the generation of 18 to 37 year-olds who have had their lives consumed by technology. Their constantly-connected mentality has broken out of the private sphere and has entered the working environment.

Despite older generations expressing their distaste for young people being constantly glued to their phones, the millennial attitude toward technology has enabled productivity and efficiency gains by impacting how modern workplaces approach their IT and network estates. The millennials’ experience of connecting devices and downloading applications is taken for granted at home, but now that it is also expected in the workplace, the millennial influence has contributed massively to the rapid expansion of the Internet of Things and use of productivity applications. It’s thanks to the driving forces of digitalisation, mobility and flexibility that the millennial attitude can be embraced by the whole organisation.

Is your organisation ready to support the modern employee? Read on to find out what technologies are out there to improve mobility, flexibility and productivity among your workers.

Reduce work downtime by simplifying your communications

Employees in the modern workplace are used to working flexibly, allowing them to complete their work efficiently, to the highest standard and in a way that works for them. The millennials are the generation who can complete tasks at the click of a button, so they have little patience for riffling through endless files. Their influence is quickly spreading across the whole organisation, enabling a modern workforce who prefer to have all the tools they need to do their job in one easy-to-access location. Solutions providers such as Mitel enable this style of working by offering Unified Communications systems on which workers can use their telephones, engage in video conferences and send instant messages, all from one platform.

With the imminent end of ISDN and PSTN, coupled with the influence of the millennial workforce, there has never been a better time to start reaping the rewards of a VoIP system. Because telephony systems are connected to the Internet of Things, there’s no need for physical phone lines. Unified Communications and VoIP truly enable the Everywhere Office, relieving workers from the confines of their cubicles and allowing them to carry out their tasks from wherever they feel most productive.

Remote Working: breaking down the boundaries

Balancing work and personal life is an essential for all employees, particularly employees with dependents and commitments outside of work. It’s becoming easier for modern employees to log on from home whilst keeping one eye on their children, and leave the office early to let the builders in. However, this comes with the risk of remote workers feeling alienated from their teams or disengaged during meetings. Face-to-face calling is a valuable tool for overcoming this barrier, especially as millennials are engaging with their own personal face-to-face platforms such as Facetime, WhatsApp video calling and Facebook video chat. Thanks to business video conferencing tools like Starleaf, this trend can be leveraged in a business environment at the desk, in meeting rooms and on mobile devices. Video conferencing technology is allowing employees to enjoy the benefits of flexible working whilst remaining connected to their teams back in the office. Built specifically with modern employees in mind, video conferencing encourages productivity by bringing remote workers together.

So how can all these devices and applications be managed?

When millennials initially began connecting their devices to the company network and downloading productivity applications, IT managers were rightfully concerned that this could eat up bandwidth, leaving little for employees to complete their tasks. Management of such devices was difficult and time-consuming.  As such, BYOD initiatives were slow to be implemented into network strategies.

Thanks to developments in cloud managed networking, these concerns can be greatly alleviated. Cloud-managed networking allows IT teams to gain greater visibility of their network, right down to the application layer. This simple to use technology ensures that IT can clearly enforce network fair use policies to ensure users can use approved applications and devices, whilst remaining confident that the system is strong and safe from cybercrime. 

Cisco Meraki is a market leader in cloud networking. It is the only system that provides a full-stack networking portfolio that can be managed, monitored and maintained 100% through the cloud from a single web-based GUI dashboard. By moving to a cloud-managed networking platform, your IT department can manage which devices are connected, enforce better security policies and pinpoint exactly which employee has sucked up all the broadband by streaming Netflix.

The millennial workforce is growing fast, and advances in new technology are growing even faster. It’s time to ask yourself if your organisation needs to be improved in order to support the modern employee, not just of today, but also of tomorrow. 

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