Direct Routing for Microsoft Teams calling

Enterprise-grade voice calling with Microsoft Teams; for organisations of every size.

Maximise your investment in Microsoft Teams. Enterprise-grade Voice, Free calls & Enhanced Telephony Features.

Microsoft Teams has become the ultimate tool for enterprise collaboration and productivity. By integrating it with outbound calling you gain the telephony features your business needs to take communication with colleagues and customers to the next level.

Prodec Networks' Direct Routing solution for Microsoft Teams calling integrates enterprise-grade calling (PSTN) capabilities and telephony features within your Microsoft Teams client. It provides a lower-cost alternative to Microsoft Calling Plans and allows your staff to securely make and receive external calls using the Microsoft Teams app on any device, wherever they are.

How does it work?

(New to Direct Routing? Check out Prodec's guide here)

Microsoft Certified Session Border Controller

Microsoft Teams Direct Routing enables Teams customers to connect to local PSTN, SIP trunk providers or legacy PBXs via a Microsoft certified Session Border Controller (SBC) hosted by Prodec Networks.

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Connect Your Existing Phone System, Numbers & Handsets

Prodec's direct routing solution provides customers with the option to integrate Mitel, Avaya and other phone systems with Microsoft 365 to enable external calling within the Teams app. These hybrid platforms ensure smooth migration to Unified Communications and enable you to maximise the value of your existing system.

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Fully Managed, Monitored and Optimised

Offered as a fully-managed service, Prodec's direct routing solution for Microsoft teams calling ensures you get 24/7 support from a dedicated team of experienced engineers. You don't have to worry about the complexities of trunk capacity, resource allocation or backup - everything's managed by Prodec to allow you to focus on other business priorities.

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Getting started is easy!

Book a discovery session with one of Prodec's business communications and collaboration technology specialists to discover the best solution for your needs.

Connect your existing Phone System to Microsoft Teams.

Prodec Networks' unique hybrid solution enables organisations to integrate their existing phone system with Microsoft Teams. This allows businesses to maximise the value of their existing PBX investment whilst gaining additional flexibility and functionality from Microsoft's best-of-breed collaboration tools. It's an easy and effective way of consolidating communication tools into a single platform to help streamline workflows, increase workforce productivity and lower costs.

Integrate Teams with your Avaya phone system

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Integrate your Mitel phone system with Teams

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Integrate your existing phone system with Teams.

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Why choose Prodec Networks?

Quick and easy set up

As a fully cloud-based solution, there’s no need for any onsite infrastructure. You can easily make the switch and start calling from your Microsoft Teams client.

Commercially compelling

Prodec offers a lower cost alternative to Microsoft Calling Plans, with simple pay-per-user licences. Pricing is clearly structured and transparent with no hidden costs.

High-quality calling

Prodec’s Direct Routing solution is delivered via Tier 1 carrier grade infrastructure, allowing you to enjoy a high-quality calling experience – every time.

Microsoft compliant

This service has been designed to be fully compliant to the requirements specified by Microsoft.

Pain free transition

Whether you are already using Microsoft Teams or completely replacing your existing phone system, Prodec does all the heavy lifting for you to ensure a smooth migration from any existing solution.

Wealth of experience and expertise

With over 20 years of voice and network experience, Prodec delivers the expertise needed to ensure the best possible service for your business.

Try calling with Teams for Free

To give direct routing for Microsoft Teams calling a try, please complete the form below to register your interest in a 30-day free trial and gain full access for up to 25 users.