Brilliantly simple business communications for the modern workplace.
Mitel Connect, formerly ShoreTel Connect, is a flexible and reliable unified communications platform that provides a simple, natural way for employees, partners, and customers to collaborate and communicate, whether they are remote or in the office.
This unified communications platform integrates your phone system with collaboration tools such as instant messaging, video chat, web conferencing and desktop sharing, allowing your employees to communicate choosing the method that suits them most.
Mitel focusses on creating an excellent user experience for operators of the system, resulting in an easy-to-use platform that provides greater business flexibility and customer insights, heightened workforce productivity, and lower IT operating costs for your business.
Key features of Mitel Connect include:
- Flexible deployment options - available through the cloud as MiCloud Connect, on-premise as Connect ONSITE, or as a hybrid cloud and onsite deployment as Connect HYBRID.
- Personalised call handling and call routing for office and mobile devices.
- Integrated Unified Communications tools including IM, audio, point-to-point video, web conferencing and desktop sharing.
- Integration with smartphones, tablets and wearable technology.
- Easy to deploy, use, manage, scale and maintain.
- Available as a standalone product or as a managed service.
- Specialised integrations with applications such as CRM systems, voicemail-to-text and emergency notifications.
Click on the banner below to request a demonstration of Mitel Connect, or download the Mitel Connect Datasheet to learn more about Mitel Connect's full features and capabilities.