Business telephony

Communications tools designed to make collaboration quick, simple and available from anywhere

Feature-rich phone systems that make business communications brilliantly simple

Your business phone system is always going to be a critical element of your business communications suite, so it’s vital that it’s accessible, simple-to-use, and doesn’t restrict your workforce from achieving their business goals by being overly complicated.

Prodec Networks offer a range of flexible options to support businesses of all sizes looking to improve their current communications capabilities or implement a new feature-rich phone system. With cloud, on-premise and hybrid solutions available to choose from the final product will match the requirements of your business today and in the future.

Phone systems that work where and how you do

The way the modern workforce operates has changed. Working from home, remotely or a hybrid of both has become the new way of work. Your employees need the right tools to be productive: tools that are flexible, secure, and purpose-built to allow fluid collaboration. Prodec's range of communication solutions from industry-leading manufacturers, including Avaya, Mitel, RingCentral and Cisco, offer comprehensive PBX features and deliver everything you need to enable people to communicate, on any device, in any location.

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Considering moving to the cloud?

This short video from RingCentral explains how cloud phone systems can free up your teams to work however they want, wherever they want, using the latest, most secure technology.

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Featured Business Telephony Solutions

Avaya Cloud Office (ACO)

Avaya Cloud Office lets you simplify the way your business communicates. Call, chat, meet, and collaborate no matter where your employees might be. Stay on task and on schedule with file sharing, task management, and virtual team rooms.

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RingCentral

More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, fax, and more.

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Mitel

Mitel offer easy-to-use, all-in-one cloud communications, collaboration and contact center services. By combining an intuitive user experience with Google Cloud’s proven reliability, MiCloud Connect by Mitel makes every aspect simple and secure.

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Microsoft Teams

Prodec's Direct Routing solutions for Microsoft Teams Calling integrates enterprise-grade calling (PSTN) capabilities and telephony features within your Microsoft Teams client, allowing your staff to securely make and receive external calls using the Microsoft Teams app on any device, wherever they are.

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Business phone systems - Man using his phone and laptop to communicate and collaborate

All-in-One-Communications

Sometimes there's nothing as effective as picking up the phone. But with so many channels for communication now available, by combining enterprise-grade calling with messaging, video and team collaboration, all within a single app, you create a more powerful and efficient way to connect people.

Learn more about Unified Communications

Next Steps

We understand the decision to upgrade, replace or relocate your telephone system can cause stress and worry. That doesn’t have to be the case. Prodec’s team of highly skilled business communications consultants will support you every step of the way. To get started, it's important that we fully understand your business priorities and requirements. The quickest and easiest way of doing this is with one of our free discovery sessions. Simply complete the form below to register your interest and one of our team will contact you.

Related products, solutions & services.

Call Recording

If you need to improve your user call training, want to refer back to previous calls, or need to enhance your customer service, call recording can help. This solution enables organisations to improve call compliance and make a record of previous interactions with customers, ensuring information isn’t lost and can be referred to when it matters most.

Learn more

Contact Centre

Delivering a fantastic customer experience should be a top priority for all organisations. Prodec Networks' contact centre solutions allow organisations to transform dated, voice-only call centres into modern, multi-channel customer experience centres to suit the way customers communicate in the digital age.

Learn more