Global engineering

Creating a single point of contact for all your global commercial support projects

Global engineering

Providing your organisation with global IT engineering network

Prodec’s break/fix support services extend further than the UK. By partnering with a range of international service providers, Prodec can ensure your global IT infrastructure is covered against equipment failure. In the instance of a device failing, a replacement part can be delivered and installed in a short time frame by vetted and highly experienced network and infrastructure engineers.

Enjoy localised support from anywhere in the world

Prodec Networks can provide support services in most countries across the globe. Contact a support specialist today to learn more about the areas we cover.

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Prodec's global engineering support offering

Global Engineering - An engineer working in a data centre

Extension of UK break/ fix services

Prodec’s global engineering services act as an extension of its UK service offering. As soon as a request for support has been made, Prodec's support team will ensure the resource is scheduled through its channel partners, and the customer will be notified accordingly.

For more information, talk to Prodec
Global Engineering - A globe

True global coverage

Prodec offers support and engineer-to-site coverage in every country of the world where trade between the UK and the respective country is legal. This ensures true global support coverage is available around the clock and to the same standard as Prodec’s UK offering.

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Global Engineering - An airplane

International next flight out service

Prodec’s relationships with logistics specialists across the world also allow Prodec to offer a “next flight out” service. This service delivers unavailable parts to the destination airport where they're picked up and delivered to site by an engineer.

For more information, talk to Prodec

One partner for all your IT support needs

Prodec combines break/ fix maintenance support with a UK-based 24/7 service desk to deliver a "one-stop-shop" for all of your IT support requirements.

Get started with Prodec's managed support services