Extend your in-house IT team with dedicated managed support from Prodec Networks
Prodec’s engineers and IT experts can act as an extension of your current IT team so your internal resource can concentrate on business initiatives rather than focus on the day-to-day. Whether it’s a user enquiry, hardware failure or request to reconfigure equipment, Prodec's dedicated managed support and service desk team is on hand 24/7 to help.
Prodec’s IT service desk is based out of Prodec HQ in the UK and consists of first, second and third line support specialists who are there to ensure your organisation is always up and running. This service is bolstered by a team of qualified field engineers situated to cover the whole of the UK, allowing site visits and engineering work when and where you require it.