Returns Merchandise Authorisations

Should you have a requirement to return an item you will first need to obtain a RMA (returns merchandise authorisation) number.

Please fill out our RMA form, ensuring that all details are filled out so we can process this request as quickly as possible and send to

Once approved we will send you a RMA number and information on how the item will be returned.

Please note that no returned item will be accepted without an official RMA number from Prodec Networks Ltd.

For more information on our returns policy please refer to our Terms and Conditions.

Click here to download the form.