Supporting business continuity during the COVID-19 pandemic

How Prodec Networks and its technology partners are helping customers to adapt, recover and evolve during these uncertain times

Supporting business continuity during the COVID-19 pandemic

Stay safe, secure and productive with remote working

Prodec's customers and employees are a priority in this unprecedented time. Prodec Networks is working in close collaboration with its technology partners to enable remote work as effectively as possible while keeping safety at the forefront.

With the situation continuing to be so unpredictable, it has become a priority for organisations to review the technology and processes which enable workforces to be as productive, creative, and secure as possible; all whilst working from home.

As providers in networking, security, and collaboration technology, Prodec Networks’ team of specialists are perfectly placed to help you identify and deploy a secure remote access solution for your organisation.

 

How can we help you?

To help customers that are supporting work from home initiatives, Prodec is working with many of the worlds leading technology providers to offer the very best services, training and support for remote workers across the UK. Many of these services are currently being offered as free trials to make sure your employees can work remotely without sacrificing collaboration, productivity or security.

Keep scrolling to learn more about some of the best remote work services available for your business.

Voice

RingCentral Office

RingCentral is introducing measures to enable remote working for health, education and non-profit organisations. The platform enables phone and SMS facilities, IM between individuals and groups, and HD video conferencing.

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Avaya Spaces

Avaya will provide the business version of Avaya Spaces for free to education and nonprofit organizations worldwide until August 31, 2020. This cloud-based app provides easy to use video conferencing, team spaces, and file sharing.

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Mitel remote work

Mitel have several platforms available for remote workers and they have listed the benefits of each one on their remote working page. The page includes handy video resources, feature articles and best practice information.

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Video & collaboration

Microsoft Teams

Microsoft will now offer free six-months trials to the premium version of Microsoft Teams to support remote work and global health. Microsoft is also lifting restrictions on user limits to make it possible for users to schedule meetings for video calling and conferencing.

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StarLeaf

StarLeaf has made a free version of its online meeting software available worldwide. The basic version allows anyone to benefit from unlimited one-to-one calling, meetings up to 45 minutes, IM and group chats. StarLeaf has also created a remote working hub with resources.

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Zoom

Zoom is offering users of its free "Basic" service unlimited meeting time for conferences with 3+ participants. Zoom's free offering is already a popular choice for many SMBs and allows unlimited one-to-one meetings, group sessions of 100 participants and up to 40 minutes.

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Cisco Webex

Cisco has expanded the capabilities on its free Webex offer in all countries where it is available, to include unlimited usage, up to 100 users, and dial-in with VoIP capabilities. Cisco and Prodec will also offer free 90-day licenses to non-Webex customers during this time of need.

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Security

Cisco

Cisco is providing free extended capacity/ upgrade licenses for core remote work security officers for existing customers of Umbrella, Duo and AnyConnect with ASAv. Cisco are also offering extended 90-day trial periods for new customers.

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Fortinet

Fortigate provide security solutions perfect for remote work. With endpoint protection provided by FortiClient, and multi-factor authentication (MFA) with FortiAuthenticator, business continuity is secure.

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Palo Alto Networks

Prisma Access is a secure access service edge (SASE) which provides consistent security services and access to cloud applications (including public cloud, private cloud and SaaS) delivered through a common framework.

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IT hardware & parts

Cisco Refresh

To help minimise the impact caused by extended lead times for IT products and parts, Prodec Networks is able to offer a comprehensive portfolio of fully certified remanufactured equipment from Cisco through its Refresh program. This inventory includes; switches, routers, firewalls, and more.

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HPE Renew

Today, more than ever, companies are looking for additional ways to cut costs without compromising quality and reliability. HPE Renew allows for simple integration and convergence of equipment into existing IT environments without you having to go too deep into their budgets.

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Laptops

Prodec is combatting high demand, low supply and poor lead times for laptops by offering refurbished laptops from leading manufacturers HP, Dell and Lenovo. All laptops come with 1 year warranty and are available for immediate shipment.

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Support

Prodec IT support

Prodec is continuing to run a dedicated support division consisting of first, second and third line support specialists and engineers. These teams work together to provide a 24/7/365 support service which manages break/ fix contracts and ticketed helpdesk enquiries.

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Prodec managed service

Prodec's co-managed IT service will help you to remain fully operational. It provides the additional support of a fully-staffed IT department which uses the broad range of experience, skills and services across Prodec's technical teams to deliver effective and progressive managed IT.

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COVID-19 Statement

As you know, the current Coronavirus situation is changing daily and is something we will continue to monitor closely over the coming days and weeks. One thing that is consistent is our priority to ensure the health & safety of our staff, technology partners and customers. Prodec Networks is following governmental guidelines for health and safety to ensure the services we offer remain safe for everyone involved and will keep you informed of any changes that may need to be implemented to facilitate this.